Delivery is charged on a per item basis. If you are purchasing multiple products in one transaction you will only be charged one delivery rate. This rate will be calculated on our checkout page. Parcels will be packaged separately where possible to reduce the chance of damage.
We aim to deliver within a few working days if the item is in stock. If for any unforeseen reason an item is out of stock we will call you with similar product options or a revised expected delivery date, or to arrange a refund if necessary. Certain items are drop-shipped directly from the manufacturer. If this is the case for your order, you will be informed before delivery.
Deliveries of most large items to Co. Dublin, Co. Meath, Co. Kildare & Co. Wicklow will be done by Outdoor Living drivers. Delivery of smaller items to these areas will be done by Fastway or An Post. Deliveries of large items to the rest of Ireland and to Northern Ireland will be done by Independent couriers. Your delivery method will be confirmed via email or phone before delivery.
If an item is on Pre-Order we will show the date that we expect this item to be back in stock in our warehouse. Our forecasted delivery window will begin from the date that the item is accepted into our Warehouse.
Shipping Information
Large commercial orders and bespoke trees may have a longer delivery time but your needs can be discussed with our commercial sales specialist.
Warranty
1 Year Warranty
